NOTE : Please read the below carefully before you place order.
Please check your items carefully. Any changes require the re-order process, and there will be additional refund charge for the changes. Please check your shipping address and phone number for delivery. If you enter wrong address, there will be additional shipping and handling cost. We do not support delivery to PO Box. For paypal, your ship-to address must match with paypal address. For bank transfer, please send us the evidence of your payment. It will shorten the delivery time.
Board style product (XU / X / U / W / C series) : 4 weeks
Accessories : 2 weeks
During Warranty Period
Shipper should pay for the shipping cost in any case for RMA.
You need to pay for the shipping cost from your country to our office, and Hardkernel pay for the shipping cost from Korea back to your country.
Hardware damage by any user's misuse is not covered by warranty.
After Warranty Period
RMA requester should pay for the shipping cost for both way.
The products might not be fixed if the hardware damage is serious (i.e., CPU/PMIC/PCB is broken permanently)
Note there might be additional service charge if the hardware need any rework/repair process.
2. Please note that the ODROID developer editions are a development platform and its specifications are subject to change without notice and it may include Beta and Pre-Release software and as such not designed for end-users. Wireless devices' RF performance might not meet standard level.
3. Our price does not include taxes, tariffs, brokerage fee and any related charges. Customers outside of the South Korea may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country; you should contact your local customs office or tax authority for information specific to your situation. Additionally when ordering from this website, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Hardkernel Co., Ltd will not be held responsible for international orders that never make it past your countries customs office. Please check with your customs office before placing your order. No refund will be given for items that are seized by your local custom's agents. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order with any remaining funds being refunded to the customer. In the event that the extra charges exceed the value of the order, we may charge those amounts to the credit card originally used for the order.
4. Refund will not be accepted once your order is dispatched. We will not be responsible for shipping and handling on returned items in any case.
5. International orders are shipped via UPS, Fedex, DHL or EMS which can take approximately 2-7 days for delivery after dispatch. Tracking number will be sent to your registered email address. Please type the valid email address and phone number for delivery notice. If your location is extended or remote area, there might be additional surcharge request for shipping.